Okay, so the entire time since I have built my new computer I have had a problem with it - which is that sometimes it will randomly restart by itself - it will not leave me a windows error log, it does not bluescreen and it gives me (seemingly) no hint as to what is causing my issue.
I will be doing whatever I am doing and then bam - screen goes black and the PC is restarting.
The only thing that does show is in my "Event viewer" and it shows a critical error, Source "Kernal-Power" with an Even ID of 41 and a Task Category of 63.
Things I have tried to fix this issue -
- Swapping out the power supply - It happens with two completely different power supplies, both are very high rated Seasonic units, one gold, one platinum.
- Checking temperatures - it does not seem to be temperature related as far as the GPU and CPU go as it happens sometimes when both are in the 30 or 40 degree range when I am just browsing the internet.
- Memory test - Memory test showed no errors on my RAM.
- Swapping out the power cable to see if that was the issue - it wasn't, it still happens with both of them.
- Trying a different power socket in a different room of my house to see if it was related to the wiring in my house, doesn't seem to be.
- Turned off turbo and underclocked my CPU to see if it was a stability issue - it still happens.
- Underclocked my GPU and turned the fan on it way up - it still happens.
- Reseating my GPU in a different slot - it still happens.
- Tested my SSD using SSD life - it is 100%
I am at a complete loss at what to do next - could it be my SSD or my windows installation? Could it be my motherboard (oh god I hope not), what do I do here?
All the parts are under warranty I just need to figure out what it is.
I could send the parts away to the retailer to have them tested but each one that is tested that isn't faulty will cost me $30 and a whole lot of time - I use my PC for work as well as gaming/movies and the like so I really don't want to be without it for 1-3 months.. well I can't afford to be.
Any help would be greatly appreciated.. I am at such a complete loss at what to do at this point, it is driving me insane, I intended for this PC to last me 5+ years and really get my moneys worth but at this point I feel like throwing it in the bin
