[SOLVED] BSOD while turning on a computer - Windows 8.1 x64

SphunaR · Dec 20, 2014

· OS - Windows 8,
· X64
· What was original installed OS on system? DOS

From a few days a have a strange problem. When I trying turn on computer I have BSOD. And after this is restart and everything works good.
Here is minidump.

Patrick · Dec 20, 2014

Hi,

PAGE_FAULT_IN_NONPAGED_AREA (50)

This indicates that invalid system memory has been referenced.

Code:

1: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
ffffd001`f8067608 fffff801`a3987d65 : 00000000`00000050 ffffe000`e120031c 00000000`00000000 ffffd001`f8067870 : nt!KeBugCheckEx
ffffd001`f8067610 fffff801`a38612b9 : 00000000`00000000 ffffe000`df82d400 ffffd001`f8067870 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x1deb5
ffffd001`f80676b0 fffff801`a3963c2f : 00000000`00000000 ffffe000`e04c0600 40020000`00000000 00000000`00000000 : nt!MmAccessFault+0x769
ffffd001`f8067870 fffff801`f18d45e4 : fffff801`f18d50ac 00000000`00000000 00000001`00000001 00000000`00000000 : nt!KiPageFault+0x12f (TrapFrame @ ffffd001`f8067870)
ffffd001`f8067a08 fffff801`f18d50ac : 00000000`00000000 00000001`00000001 00000000`00000000 00000000`00000000 : iaStorA+0x175e4
ffffd001`f8067a10 00000000`00000000 : 00000001`00000001 00000000`00000000 00000000`00000000 ffffe000`e04ab300 : iaStorA+0x180ac

Code:

1: kd> .trap ffffd001`f8067870
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffe000e1200000
rdx=ffffe000e04c0600 rsi=0000000000000000 rdi=0000000000000000
rip=fffff801f18d45e4 rsp=ffffd001f8067a08 rbp=0000000000000000
 r8=0000000000000001  r9=fffff801f18c1b4c r10=0000000000000000
r11=ffffe000e06d6880 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
iaStorA+0x175e4:
fffff801`f18d45e4 8b811c030000    mov     eax,dword ptr [rcx+31Ch] ds:ffffe000`e120031c=????????

Setting eax to the value stored at rcx31C.

Code:

1: kd> !pte ffffe000e1200000
                                           VA ffffe000e1200000
PXE at FFFFF6FB7DBEDE00    PPE at FFFFF6FB7DBC0018    PDE at FFFFF6FB78003848    PTE at FFFFF6F000709000
contains 00000000009B6863  contains 00000000009B5863  contains 0000000000000000
GetUlongFromAddress: unable to read from fffff801a3b6c104
pfn 9b6       ---DA--KWEV  pfn 9b5       ---DA--KWEV  not valid

rcx is invalid, which is why the instruction failed + why we bug checked.

iaStorA.sys was in charge of the instruction (Intel Rapid Storage Technology driver).

Code:

1: kd> lmvm iaStorA
start             end                 module name
fffff801`f18bd000 fffff801`f1b77000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\System32\drivers\iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Thu Aug 01 21:39:52 2013

Let's try updating it first - MSI Global - Computer, Laptop, Notebook, Desktop, Motherboard, Graphics and more

If it doesn't work, follow my steps for replacing it - Uninstalling the Intel(R) Rapid Storage Technology driver - Microsoft Community

It's written for W7, but is mostly the same and should be fine.

SphunaR · Dec 26, 2014

OK, thank you!

In this moment eveything is good.

Patrick · Dec 26, 2014

My pleasure, marked as solved.

SphunaR · Dec 27, 2014

If something will be wrong, can I re-open?

Patrick · Dec 27, 2014

Absolutely, just post back.

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[SOLVED] BSOD while turning on a computer - Windows 8.1 x64

SphunaR

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