0x0000007f Error - Windows 7 x64

dcoltgaming · Dec 11, 2014

Hi there,

I am getting an BSOD after about two hours of using my computer. I have attached the BSOD and crash file. I have ran sfc /scannow, and a few errors appeared, that can't be fixed. I have also run memtest with no errors.

I hope you can help.

Thanks in advanced

Deejay100six · Dec 11, 2014

Hi, :wave: and welcome to Sysnative Forums.

It doesn't appear that you attached anything.

No matter, try again but this time, follow the instructions and post a new thread here >> https://www.sysnative.com/forums/bs...ons-windows-10-8-1-8-7-and-windows-vista.html

You're more likely to get the specialist help that you need in that forum.

Heres how to attach your logs. https://www.sysnative.com/forums/sy...-attach-a-file-or-a-screenshot-to-a-post.html

Good luck!

dcoltgaming · Dec 12, 2014

Thank you for your reply, I will do that now :smile9:

Deejay100six said:
Hi, :wave: and welcome to Sysnative Forums.

It doesn't appear that you attached anything.

No matter, try again but this time, follow the instructions and post a new thread here >> https://www.sysnative.com/forums/bs...ons-windows-10-8-1-8-7-and-windows-vista.html

You're more likely to get the specialist help that you need in that forum.

Heres how to attach your logs. https://www.sysnative.com/forums/sy...-attach-a-file-or-a-screenshot-to-a-post.html

Good luck!

dcoltgaming · Dec 12, 2014

0x0000007f Error

Hi there,

I am getting an BSOD after about two hours of using my computer. I have attached the BSOD and the other two files. I have ran sfc /scannow, and a few errors appeared, that can't be fixed. I have also run memtest with no errors.

I hope you can help.

Thanks in advanced

I have had to upload the Resource and perfomace monitor file to mediafire, as the website will not allow me to upload it. https://www.mediafire.com/?0yyxhu1hs0ytwjz

· OS - Windows 7
· x64
· Nothing was originally installed
· Full retail version
· 1 year old
·Not reinstalled OS

· CPU - AMD A8 5600K
· Video Card - Geforce 660
· MotherBoard - msi fm2 a75ma e35
· Power Supply - Unknown brand 450w

· System Manufacturer - Custom built
· Exact model number - N/a

Desktop

x BlueRobot · Dec 12, 2014

Code:

0: kd> lmvm scmndisp
start             end                 module name
fffff880`01769000 fffff880`01773000   scmndisp T (no symbols)           
    Loaded symbol image file: scmndisp.sys
    Image path: \SystemRoot\system32\DRIVERS\scmndisp.sys
    Image name: scmndisp.sys
    Timestamp:        Wed Jan 17 07:48:03 2007 (45ADD4B3)
    CheckSum:         00008B81
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Netgear Neutral Wireless Solution driver seems to be possibly causing issues, I would suggest looking for an update from the driver support page - NETGEAR Support | Welcome

Code:

0: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff880`05042c68 fffff800`044c3169 nt!KeBugCheckEx
01 fffff880`05042c70 fffff800`044c1de0 nt!KiBugCheckDispatch+0x69
02 fffff880`05042db0 fffff800`044ca93c nt!KiPageFault+0x260 //Invalid Page Fault
03 fffff880`05042f40 fffff880`014cc5b2 nt!KeWaitForSingleObject+0x13c //Cause the thread to wait on the Event object
04 fffff880`05042fe0 fffff880`0176a6d1 ndis!NdisWaitEvent+0x32 //Creates an Event Object, and causes the caller to wait
05 fffff880`05043020 00000000`00000000 scmndisp+0x16d1

dcoltgaming · Dec 12, 2014

Thanks very much, that would make sense as have had a few problems with it.

x BlueRobot · Dec 14, 2014

Please post any additional updates when you can.

Patrick · Dec 14, 2014

Netgear's Wireless Solution software is garbage, I've seen this many times before.

Regards,

Patrick

Deejay100six · Dec 14, 2014

Patrick said:
Netgear's Wireless Solution software is garbage.

I don't know if this is part of your solution so please wait for one of the analysts to check it out.

I went looking for alternatives and this page looks interesting.

7 alternative firmware for wireless routers - Instant Fundas

Patrick · Dec 14, 2014

Harry already took a look, friend.

Netgear's driver is calling the NdisWaitEvent function and being put into a wait state. It's a really old and buggy driver, so it either goofed in kernel-mode somewhere or just inevitably sat in a wait state which threw a pagefault. AFAIK there isn't an update for it, and even if there was, I wouldn't touch that software with a ten foot pole. I don't think it's necessary to any Netgear devices, either. You can probably get the firmware standalone.

Regards,

Patrick

dcoltgaming · Dec 15, 2014

I have updated the software with the latest version, but still getting BSOD's. Will try the uninstalling and will use the firmware. Spoke to a microsoft technitian, and they said it could be a problem with the motherboard.

Patrick · Dec 15, 2014

and they said it could be a problem with the motherboard.

That's a pretty stretched claim to make, not really sure how they came to that conclusion. Anyway, keep us updated.

Regards,

Patrick

x BlueRobot · Dec 15, 2014

Could you please provide the latest dump files?

dcoltgaming · Dec 15, 2014

I am going to speak to netgear support soon, and see what they say about the issue. I have attached the latest BSOD, as well a the latest performance check and Sysnativr check.

Sysnative check: SysnativeFileCollectionApp2

Thanks for the help

Regards

Dcolt

Jared · Dec 15, 2014

This seems like a convention to me :grin1:

Anyway, the latest dump is corrupt; the one before hardly has any information at all.
The lastest *useful* dump is the one Harry analysed, so we're not much better off.

dcoltgaming · Dec 15, 2014

Thanks Jared. It seems fine today, which is strange, but will update when it happens again. Upgrading the CPU and Motherboard on Thursday, so will see if it happens then.

Patrick · Dec 15, 2014

Upgrading the CPU and Motherboard on Thursday

Were you planning on doing this regardless of the outcome with the BSOD's?

Regards,

Patrick

Jared · Dec 15, 2014

Patrick said:
Upgrading the CPU and Motherboard on Thursday

Click to expand...

Were you planning on doing this regardless of the outcome with the BSOD's?

Regards,

Patrick

I missed that out, yes, I don't recommend upgrading the CPU or motherboard if it's not necessary. That answer from Microsoft was extreme, I can't see any evidence to support such a claim.

dcoltgaming · Dec 15, 2014

Hi Patrick, Yes it is a planned upgrade. Doubtful it is the motherboard, all seems to be working ok, so am 99% sure that isn't the issue. Still waiting for a reply from netgear.

Regards

Dcolt

Patrick · Dec 15, 2014

Just making sure.

Regards,

Patrick

0x0000007f Error - Windows 7 x64

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