P ptm82379 New member Joined Dec 8, 2014 Posts 1 Dec 8, 2014 #1 I have been trying like crazy to get this figured out at another forum but no one wants to answer me so here I am. The machine is a 2 yr old HP probook 4540s running on windows 7 pro 64 If I leave the machine idle for 6-8 hrs it bluescreens and restarts saying a bood device cant be found. I can power off and on and get back in. It passed seatools short and long tests and a memtest 86+ test. In safe mode it doesnt seem to do this. I have let it sit overnight in safe mode and everything was fine the next day. I have tried disabling the usb controllers in hopes that it was a usb device causing the issue but that was just a hopeful guess and it did not work. I have tried updating drivers and that did not work either but I may have missed some. Please help me with this. I am attaching some files that may be of use. Thanks in advance Attachments 08-12-2014.zip 1.8 MB · Views: 11
I have been trying like crazy to get this figured out at another forum but no one wants to answer me so here I am. The machine is a 2 yr old HP probook 4540s running on windows 7 pro 64 If I leave the machine idle for 6-8 hrs it bluescreens and restarts saying a bood device cant be found. I can power off and on and get back in. It passed seatools short and long tests and a memtest 86+ test. In safe mode it doesnt seem to do this. I have let it sit overnight in safe mode and everything was fine the next day. I have tried disabling the usb controllers in hopes that it was a usb device causing the issue but that was just a hopeful guess and it did not work. I have tried updating drivers and that did not work either but I may have missed some. Please help me with this. I am attaching some files that may be of use. Thanks in advance
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Dec 13, 2014 #2 Hi, KERNEL_DATA_INPAGE_ERROR (7a) This bug check indicates that the requested page of kernel data from the paging file could not be read into memory. Code: {fffff6fc4002eba0, ffffffffc0000185, b61dbbe0, fffff88005d74000} 2nd parameter is NTSTATUS 0xc0000185 - The I/O device reported an I/O error. Code: FOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+36c1a fffff800`030f8752 cc int 3 At the time of the crash there was an interrupt instruction (specifically int 3) to generate a software interrupt to set a breakpoint. With that said, this was caused by terrible software that conflicted with the filesystem. Code: 2: kd> lmvm MfeEpeOpal start end module name fffff880`01dd4000 fffff880`01de8800 MfeEpeOpal (deferred) Image path: \SystemRoot\System32\Drivers\MfeEpeOpal.sys Image name: MfeEpeOpal.sys Timestamp: Wed Mar 27 08:04:38 2013 I'm not surprised to see McAfee on the system, as it would cause something like this. Get rid of McAfee and your problems should hopefully go away unless there's any other underlying issues I don't see yet. McAfee removal - How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) MSE - Microsoft Security Essentials - Microsoft Windows Regards, Patrick
Hi, KERNEL_DATA_INPAGE_ERROR (7a) This bug check indicates that the requested page of kernel data from the paging file could not be read into memory. Code: {fffff6fc4002eba0, ffffffffc0000185, b61dbbe0, fffff88005d74000} 2nd parameter is NTSTATUS 0xc0000185 - The I/O device reported an I/O error. Code: FOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+36c1a fffff800`030f8752 cc int 3 At the time of the crash there was an interrupt instruction (specifically int 3) to generate a software interrupt to set a breakpoint. With that said, this was caused by terrible software that conflicted with the filesystem. Code: 2: kd> lmvm MfeEpeOpal start end module name fffff880`01dd4000 fffff880`01de8800 MfeEpeOpal (deferred) Image path: \SystemRoot\System32\Drivers\MfeEpeOpal.sys Image name: MfeEpeOpal.sys Timestamp: Wed Mar 27 08:04:38 2013 I'm not surprised to see McAfee on the system, as it would cause something like this. Get rid of McAfee and your problems should hopefully go away unless there's any other underlying issues I don't see yet. McAfee removal - How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) MSE - Microsoft Security Essentials - Microsoft Windows Regards, Patrick