P pafculka Member Joined Oct 13, 2014 Posts 5 Location Prague Nov 4, 2014 #1 Hi, I'm getting blue screens from time to time and I've tested all the components of my computer and found out it's not hardware's fault. All the drivers are updated, but I think the graphic one may cause all the trouble. I have Dell Inspiron 7010 and Win 7. Thank you! Attachments perfmon report.zip 137 KB · Views: 2
Hi, I'm getting blue screens from time to time and I've tested all the components of my computer and found out it's not hardware's fault. All the drivers are updated, but I think the graphic one may cause all the trouble. I have Dell Inspiron 7010 and Win 7. Thank you!
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Nov 4, 2014 #2 Hi, I've tested all the components of my computer and found out it's not hardware's fault. Click to expand... What did you use for diagnostics that made you come to this conclusion? https://www.sysnative.com/forums/bs...11514-atikmpag-sys-blue-screen.html#post84361 We talked about here how your laptop was beeping 8 times, which as I noted is a video hardware failure. According to Dell, it's specifically an LCD failure. Regards, Patrick
Hi, I've tested all the components of my computer and found out it's not hardware's fault. Click to expand... What did you use for diagnostics that made you come to this conclusion? https://www.sysnative.com/forums/bs...11514-atikmpag-sys-blue-screen.html#post84361 We talked about here how your laptop was beeping 8 times, which as I noted is a video hardware failure. According to Dell, it's specifically an LCD failure. Regards, Patrick
P pafculka Member Joined Oct 13, 2014 Posts 5 Location Prague Nov 5, 2014 #3 Hi, I took it to a computer service and they told me my HDD had several bad sectors. The graphic card works very well. I replaced the HDD and the fragmentation is gone, but I still get the blue screens.
Hi, I took it to a computer service and they told me my HDD had several bad sectors. The graphic card works very well. I replaced the HDD and the fragmentation is gone, but I still get the blue screens.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Nov 5, 2014 #4 The graphic card works very well. Click to expand... Again, how are you coming to this conclusion when your system is beeping to note LCD failure and you're artifacting? Regards, Patrick Last edited: Nov 5, 2014
The graphic card works very well. Click to expand... Again, how are you coming to this conclusion when your system is beeping to note LCD failure and you're artifacting? Regards, Patrick
P pafculka Member Joined Oct 13, 2014 Posts 5 Location Prague Nov 5, 2014 #5 I had it all tested. My LCD is fine as well as my graphic card.
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Nov 5, 2014 #6 With what though? This is the point I am trying to make, my friend. Regards, Patrick
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,195 Location %systemroot% Nov 10, 2014 #7 They should have provided a software audit of what programs they used on your system.