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Thread: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

  1. #1
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    Question Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    I was trying to install .net framework 3.5 but when I opened windows turn on-off feature from control panel ( program and features) it shows blank page with nothing to select.

    Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)-capture.png



    When I ran sfc /scannow the I get the following output

    Code:
    C:\Windows\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    I also tried DISM to restore health but it also fails. Here is the output

    Code:
    C:\Windows\system32>dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.16384
    
    
    Image Version: 6.3.9600.16384
    
    
    [==========================100.0%==========================]
    
    
    Error: 0x800f0906
    
    
    The source files could not be downloaded.
    Use the "source" option to specify the location of the files that are required t
    o restore the feature. For more information on specifying a source location, see
     http://go.microsoft.com/fwlink/?LinkId=243077.
    
    
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    Here is my CBS log file: https://dl.dropboxusercontent.com/u/51221418/CBS.txt

    Here is dism log: https://dl.dropboxusercontent.com/u/51221418/dism.txt


    How can I fix this issue? Please help me.

  2. #2
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    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    It looks like my problem is also related to AMD64/CNBJ2530.DPB. I used SFCFix.txt and here is the output

    Code:
    SFCFix version 2.0.2.1 by niemiro.Start time: 2013-11-11 05:51:04.328
    Using .txt script file at C:\Users\Arun\Downloads\SFCFix.txt
    
    
    
    
    
    
    
    
    PowerCopy::
    Successfully took permissions for file or folder C:\Users\Arun\Desktop
    
    
    Successfully created directory tree \\?\C:\Users\Arun\Desktop\arun\Amd64.
    
    
    WARNING: File \\?\C:\Users\Arun\Desktop\arun\Amd64\CNBJ2530.DPB was not backed up as that would replace the current backup.
    Successfully copied file \\?\C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB to \\?\C:\Users\Arun\Desktop\arun\Amd64\CNBJ2530.DPB.
    
    
    Successfully restored ownership for C:\Users\Arun\Desktop
    Successfully restored permissions on C:\Users\Arun\Desktop
    PowerCopy:: directive completed successfully.
    
    
    
    
    
    
    
    
    Successfully processed all directives.
    SFCFix version 2.0.2.1 by niemiro has completed.
    Currently storing 1 datablocks.
    Finish time: 2013-11-11 05:51:04.367
    ----------------------EOF-----------------------
    Here is my Tekno_Venus folder : https://dl.dropboxusercontent.com/u/...ekno_Venus.zip

    I hope it will help and thanks for any help.

  3. #3
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    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    I could solve errors by using local files as source.

    Used the windows DVD to extract the files: Extract Files from Windows 7 Installation DVD - Windows 7 Help Forums

    Use DISM to repair

    Code:
    C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:C:<foldername>\1\Windows\WinSxS\ /LimitAccess
    
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.16384
    
    
    Image Version: 6.3.9600.16384
    
    
    [==========================100.0%==========================]
    The restore operation completed successfully. The component store corruption was
     repaired.
    The operation completed successfully.
    Now run sfc /scannow

    Code:
    C:\Windows\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection did not find any integrity violations.

  4. #4
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    Tekno Venus's Avatar
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    • specs System Specs
      • Manufacturer:
        Dell
      • Model Number:
        XPS L502x
      • CPU:
        Intel Core i7 2630QM @2.00GHz
      • Memory:
        8GB DDR3 (2x4GB)
      • Graphics:
        Intel Intergrated Graphics 3000, nVidia GT525M (1GB)
      • Sound Card:
        Intergrated
      • Hard Drives:
        Samsung 840 EVO SSD (Boot Drive), 750gb Seagate HDD (Data)
      • Display:
        Intergrated 1366x768 display
      • Operating System:
        Windows 8.1 Pro x64

    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    Hi,

    Very sorry about the delay I'm response. Glad you managed to fix it though. Also, thanks for the Tekno_Venus folder, that'll prove very useful.

    If you like me to check your latest logs to, confirm the issue has been fixed, or require further assistance, let me know.

    Regards,
    Stephen
    I'm back at school and taking some time away from the forum to focus on my studies. Please post in Not Received Help if it's a Windows Update thread. Otherwise send me a PM and I'll try and get back to you.



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  5. #5
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    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    Quote Originally Posted by Tekno Venus View Post
    Hi,

    Very sorry about the delay I'm response. Glad you managed to fix it though. Also, thanks for the Tekno_Venus folder, that'll prove very useful.

    If you like me to check your latest logs to, confirm the issue has been fixed, or require further assistance, let me know.

    Regards,
    Stephen
    It still did not solve my problem. I still see a blank window when I open windows turn on-off feature from control panel ( program and features) with nothing to select.

    I would really appreciate if you can help me fix this issue. I just want to install .net framework 3.5 and nothing seems to work.

  6. #6
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    Tekno Venus's Avatar
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    • specs System Specs
      • Manufacturer:
        Dell
      • Model Number:
        XPS L502x
      • CPU:
        Intel Core i7 2630QM @2.00GHz
      • Memory:
        8GB DDR3 (2x4GB)
      • Graphics:
        Intel Intergrated Graphics 3000, nVidia GT525M (1GB)
      • Sound Card:
        Intergrated
      • Hard Drives:
        Samsung 840 EVO SSD (Boot Drive), 750gb Seagate HDD (Data)
      • Display:
        Intergrated 1366x768 display
      • Operating System:
        Windows 8.1 Pro x64

    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    Can I have the latest CBS folder please?

    Export CBS folder


    1. Click the Start button then click Computer.
    2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
    3. Find and double click on the Logs folder.
    4. Right-click on the CBS folder, and select Copy.
    5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
    6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
    7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
    8. Attach this new file to your next post.



    Regards,
    Stephen
    I'm back at school and taking some time away from the forum to focus on my studies. Please post in Not Received Help if it's a Windows Update thread. Otherwise send me a PM and I'll try and get back to you.



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  7. #7
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    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    Quote Originally Posted by Tekno Venus View Post
    Can I have the latest CBS folder please?

    Export CBS folder


    1. Click the Start button then click Computer.
    2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
    3. Find and double click on the Logs folder.
    4. Right-click on the CBS folder, and select Copy.
    5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
    6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
    7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
    8. Attach this new file to your next post.



    Regards,
    Stephen
    Thanks for your response. It looks like my windows installation had some issues. I used windows DVD to install again on top of existing installation without loosing files and apps. It looks like it fixed the issues I was having. I really appreciate your help. I will post back in case I will encounter anything. Thanks a lot.

  8. #8
    Administrator
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    Tekno Venus's Avatar
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    • specs System Specs
      • Manufacturer:
        Dell
      • Model Number:
        XPS L502x
      • CPU:
        Intel Core i7 2630QM @2.00GHz
      • Memory:
        8GB DDR3 (2x4GB)
      • Graphics:
        Intel Intergrated Graphics 3000, nVidia GT525M (1GB)
      • Sound Card:
        Intergrated
      • Hard Drives:
        Samsung 840 EVO SSD (Boot Drive), 750gb Seagate HDD (Data)
      • Display:
        Intergrated 1366x768 display
      • Operating System:
        Windows 8.1 Pro x64

    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    Hi,

    Not a problem! Thanks for letting me know that you resolved the issue. :) Just let me know if issues come back, and I'll be more than willing to help.

    Kind regards,
    Stephen
    I'm back at school and taking some time away from the forum to focus on my studies. Please post in Not Received Help if it's a Windows Update thread. Otherwise send me a PM and I'll try and get back to you.



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  9. #9
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    Question Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    Quote Originally Posted by Tekno Venus View Post
    Hi,

    Not a problem! Thanks for letting me know that you resolved the issue. :) Just let me know if issues come back, and I'll be more than willing to help.

    Kind regards,
    Stephen
    Hi!

    same deal, same error from sfc scannow.... but im on 8.1 and windows stops install of office 07 new pc mobo/ram/ssd. I have paid a slew of techs,and done forums, written letters to no avail!! HELP if possible
    please!!! I thank u 2 much!
    rcik

  10. #10
    Administrator
    BSOD Kernel Dump Analyst
    Site Designer
    Tekno Venus's Avatar
    Join Date
    Jul 2012
    Location
    UK
    Age
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    Posts
    3,664
    • specs System Specs
      • Manufacturer:
        Dell
      • Model Number:
        XPS L502x
      • CPU:
        Intel Core i7 2630QM @2.00GHz
      • Memory:
        8GB DDR3 (2x4GB)
      • Graphics:
        Intel Intergrated Graphics 3000, nVidia GT525M (1GB)
      • Sound Card:
        Intergrated
      • Hard Drives:
        Samsung 840 EVO SSD (Boot Drive), 750gb Seagate HDD (Data)
      • Display:
        Intergrated 1366x768 display
      • Operating System:
        Windows 8.1 Pro x64

    Re: Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

    Quote Originally Posted by rickart View Post
    Quote Originally Posted by Tekno Venus View Post
    Hi,

    Not a problem! Thanks for letting me know that you resolved the issue. :) Just let me know if issues come back, and I'll be more than willing to help.

    Kind regards,
    Stephen
    Hi!

    same deal, same error from sfc scannow.... but im on 8.1 and windows stops install of office 07 new pc mobo/ram/ssd. I have paid a slew of techs,and done forums, written letters to no avail!! HELP if possible
    please!!! I thank u 2 much!
    rcik
    Hi,

    Please see my tutorial on this error: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1

    Let me know how you get on. :)

    Kind regards,
    Stephen
    I'm back at school and taking some time away from the forum to focus on my studies. Please post in Not Received Help if it's a Windows Update thread. Otherwise send me a PM and I'll try and get back to you.



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