[SOLVED] Error on update KB3000850

equalizer41 · Aug 26, 2015

Hi, I get error 800700A1 on update KB3000850 after a system restore.
Would like some assistance, already searched for a solution on this forum and it suggested to make a new forum post.

I did an scf /scannow this was the result:

https://www.sendspace.com/file/s072ae

Aura · Aug 29, 2015

Hi equalizer :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

equalizer41 · Aug 31, 2015

Hi Aura,

Thanks for your help i've ran sfc /scannow.
Here is the link

https://drive.google.com/file/d/0B9c8wPGA98AlUjQ2VnRwVi1TbTQ/view?usp=sharing

Aura · Aug 31, 2015

Follow the instructions below please, I would like to verify something.

SFCFix - Run Only
Follow the instructions below to download and execute SFCFix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Right-click on SFCFix.exe and select

Run as Administrator;
Follow the instructions displayed in the console;
On completion, a log will open in Notepad. Copy and paste the content of that log in your next reply;
Note: The log (SFCFix.txt) will be created in the same directory where SFCFix is run if it doesn't open automatically on completion.

equalizer41 · Sep 3, 2015

Hello Aura:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-03 16:27:54.048
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.

AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384.

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

SUMMARY: All detected corruptions were successfully repaired.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-09-03 18:33:20.975
----------------------EOF----------

Aura · Sep 3, 2015

Alright, did you follow the instructions in this guide?

https://www.sysnative.com/forums/wi...error-800700a1-when-installing-kb3000850.html

Do not follow them for now, I just want to know if you did prior to posting your thread.

equalizer41 · Sep 3, 2015

I did not

Aura · Sep 3, 2015

Alright follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

equalizer41 · Sep 3, 2015

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-03 19:08:41.984
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Boorsma\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

Successfully copied file C:\Users\Boorsma\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-09-03 19:08:43.495
Script hash: edfQxGAvO9jJPIC1QiJs2h3mwlSQLzUC/EQcOjgYx2w=
----------------------EOF-----------------------

Aura · Sep 3, 2015

Alright, now let's run a SFC scan to see if the replacement is accepted.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

equalizer41 · Sep 3, 2015

https://drive.google.com/file/d/0B9c8wPGA98AlM05JUmU3UEltOG8/view?usp=sharing

Aura · Sep 3, 2015

While I source the last file, can you try to install the KB3000850 update again? It should go throught this time.

equalizer41 · Sep 3, 2015

On it will report later if it worked, I have to attend to a meeting.
Thanks in advance!

equalizer41 · Sep 4, 2015

It worked! awesome, thank you Aura!

Aura · Sep 4, 2015

No problem equalizer, you're welcome :)

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[SOLVED] Error on update KB3000850

equalizer41

Member

Aura

Sysnative Staff, Security Analyst

equalizer41

Member

Aura

Sysnative Staff, Security Analyst

equalizer41

Member

Aura

Sysnative Staff, Security Analyst

equalizer41

Member

Aura

Sysnative Staff, Security Analyst

equalizer41

Member

Aura

Sysnative Staff, Security Analyst

equalizer41

Member

Aura

Sysnative Staff, Security Analyst

equalizer41

Member

equalizer41

Member

Aura

Sysnative Staff, Security Analyst