[SOLVED] I can't update my windows 8.1 to windows 10 - Error 80070004

xistose · Jul 31, 2015

Hi,

I try sfcfix, sfc /scannow (includind with windows 8.1 DVD), subinacl and other procedures. But none help me to update my Pc to Windows 10 with windows update.

The SFCFix repair some errors.

But the sfc /scannow show other errors that it can't repair and SFCFix don't find.

CBS Folder--> Microsoft services (I cannot attach CBS folder in sysnative, than I post on onedrive)

thank's

zcomputerwiz · Aug 2, 2015

If you would like to upgrade to Windows 10 you can run the Windows 10 Media Creation Tool: Installing Windows 10 using the media creation tool - Windows Help

This will provide the option to upgrade to Windows 10 immediately without requiring additional updates to Windows 8.1

If you want to upgrade to Windows 10 for free, select [FONT=WOL_Bold]Upgrade this PC now[/FONT] in the tool.

xistose · Aug 3, 2015

Hi zcomputerwiz,

I try the procedure, but the installation fail.

Thank you.

zcomputerwiz · Aug 3, 2015

Do you have your user profile linked to another drive on your computer?

xistose · Aug 3, 2015

Yes, I have. But not in the same pc.

I log the same account in a desktop and a notebook.

You think is this?

zcomputerwiz · Aug 3, 2015

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

dir /al /s C: > %userprofile%\Desktop\junctions.txt
This will create a file, junctions.txt on your Desktop. Please attach junctions.txt with your reply.

xistose · Aug 3, 2015

junctions.txt--> View attachment junctions.txt

zcomputerwiz · Aug 4, 2015

It doesn't appear that is the problem in your case.

Let's try to review the installation logs.

Please upload C:\$Windows.~BT\Sources\Panther\setupact.log and setuperr.log

xistose · Aug 4, 2015

I share these logs on onedrive in this link Microsoft services.

zcomputerwiz · Aug 4, 2015

It appears that the upgrade is failing because of some user accounts used for SQL Server 2014. Any idea what that is for?

xistose · Aug 5, 2015

No, I don't. But I am uninstall the SQL Server and try the update again.

xistose · Aug 5, 2015

The update fail again.

In this link Microsoft services I share setupact.log and setuperr.log

zcomputerwiz · Aug 5, 2015

Make sure you have a good backup of your entire computer and create a System Restore point for good measure.

I'll send instructions to remove the account via PM.

xistose · Aug 5, 2015

zcomputerwiz I do it, but don't work. I reply your direct message

zcomputerwiz · Aug 6, 2015

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

net user
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

xistose · Aug 6, 2015

Thank you zcomputerwiz.

But it isn't necessary. The previous command work.

I appreciate your help.

zcomputerwiz · Aug 6, 2015

So the upgrade was successful?

xistose · Aug 7, 2015

Unfortunate no. But the error code it's different now.

The new code is 80070005-3000D.

zcomputerwiz · Aug 7, 2015

Please attach setupact.log and setuperr.log again.

xistose · Aug 7, 2015

This time the files are small:

View attachment setupact.log

View attachment setuperr.log

[SOLVED] I can't update my windows 8.1 to windows 10 - Error 80070004

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