[SOLVED] SFC cannot repair PINTLGB.IMD

lewis94 · Apr 7, 2015

I have ran the program and it came back with
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-07 18:33:45.820
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

Please could you assist in helping

donetao · Apr 7, 2015

Hi Have you tried a system repair?? IMHO A system repair is a good place to start.
https://www.sysnative.com/forums/re...-us/windows7/products/features/startup-repair

lewis94 · Apr 8, 2015

The system repair does not clear up the issue even though it says it fixed a few issues.

I read that I need a clean copy of the file and to take ownership etc etc

Go The Power · Apr 13, 2015

Hello and welcome to the forum.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

lewis94 · Apr 13, 2015

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-13 22:10:55.909
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lewis_AS\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

Successfully copied file C:\Users\Lewis_AS\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-04-13 22:10:59.002
Script hash: WnDFLymZo6cxh/qmBoKQCKCqu9W+OKbjTdQ84XSWJHI=
----------------------EOF-----------------------

Running sfc /scannow I get this;

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>sfc /scannow

Windows Resource Protection could not start the repair service.

C:\Windows\system32>

Go The Power · Apr 16, 2015

Oh this is not good....

Command query

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator

Inside the Command Prompt windows copy and paste the following commands

Code:

reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" >1&& reg query "HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version" >>1&& dir "%WinDir%\servicing\Version" >>1&&notepad 1

Once finished a note pad file called 1 will open Please post the contents back into this thread.

lewis94 · Apr 16, 2015

Thanks for the reply. The response is as follows;

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    6.1.7601.17592    REG_EXPAND_SZ    %SystemRoot%\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none 


HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    6.1.7601.17592    REG_EXPAND_SZ    %SystemRoot%\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049

 Volume in drive C is OS
 Volume Serial Number is 008E-DBB0

 Directory of C:\Windows\servicing\Version

01/11/2011  16:40    <DIR>          .
01/11/2011  16:40    <DIR>          ..
01/11/2011  16:40    <DIR>          6.1.7601.17592
               0 File(s)              0 bytes
               3 Dir(s)  110,906,540,032 bytes free

Go The Power · Apr 18, 2015

Thank you, can you please now run the following CMD command:
dir %SystemRoot%\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\*.* /s >1&&notepad 1

A file called 1.txt will open, please post the contents back here.

lewis94 · Apr 19, 2015

I have ran the script and it comes back with

Code:

 Volume in drive C is OS
 Volume Serial Number is 008E-DBB0

 Directory of C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049

01/11/2011  16:40    <DIR>          .
01/11/2011  16:40    <DIR>          ..
14/07/2009  03:43         1,798,144 apds.dll
09/04/2011  06:57           223,744 apircl.dll
14/07/2009  03:43           201,216 apss.dll
09/04/2011  06:57           845,312 CbsCore.dll
14/07/2009  03:43            28,672 CbsMsg.dll
09/04/2011  06:57           120,832 cmiadapter.dll
14/07/2009  03:43           296,448 cmitrust.dll
09/04/2011  06:57         2,041,344 cmiv2.dll
09/04/2011  06:57           143,872 CntrtextInstaller.dll
09/04/2011  06:57           257,024 dpx.dll
14/07/2009  03:43           173,568 DrUpdate.dll
09/04/2011  06:57           323,072 drvstore.dll
14/07/2009  03:43           266,240 esscli.dll
20/11/2010  13:19           606,208 fastprox.dll
05/11/2010  02:52         1,973,556 GlobalInstallOrder.xml
20/11/2010  13:19           105,472 helpcins.dll
14/07/2009  03:43           229,888 locdrv.dll
14/07/2009  03:43           192,000 mofd.dll
14/07/2009  03:43            58,880 mofinstall.dll
14/07/2009  03:43           305,152 msdelta.dll
14/07/2009  03:43            35,328 mspatcha.dll
14/07/2009  03:43           151,040 OEMHelpIns.dll
09/04/2011  06:56           209,920 PkgMgr.exe
09/04/2011  06:56           123,904 poqexec.exe
14/07/2009  03:43           300,544 repdrvfs.dll
09/04/2011  06:57           697,856 smiengine.dll
09/04/2011  06:57            98,816 smipi.dll
14/07/2009  03:43            16,384 SvcIni.exe
20/11/2010  13:21           363,008 wbemcomn.dll
09/04/2011  06:57           780,288 wbemcore.dll
14/07/2009  03:43            29,184 wbemprox.dll
14/07/2009  03:43             1,047 WcmTypes.xsd
09/04/2011  06:57         1,910,784 wcp.dll
09/04/2011  06:57           189,952 wdscore.dll
09/04/2011  06:57           351,232 wmicmiplugin.dll
14/07/2009  03:43            85,504 wmiutils.dll
09/04/2011  06:57            54,272 wrpint.dll
14/07/2009  03:43                 9 x86_installed
14/07/2009  03:43           180,224 xmllite.dll
              39 File(s)     15,769,940 bytes

     Total Files Listed:
              39 File(s)     15,769,940 bytes
               2 Dir(s)  106,506,534,912 bytes free

Go The Power · Apr 21, 2015

I have sent you another SFCFix file

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

lewis94 · Apr 21, 2015

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-21 21:02:42.136
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lewis_AS\Desktop\SFCFix.zip [1]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\CbsCore.dll

WARNING: File C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\CbsCore.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Lewis_AS\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\CbsCore.dll to C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\CbsCore.dll.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\CbsCore.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\CbsCore.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-04-21 21:02:42.738
Script hash: D1Rkd0MyzcmZatCOkcF3hZ2dlymaY1k5ZCeOkKQ87ys=
----------------------EOF-----------------------

sfc /scannow returns

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>sfc /scannow

Windows Resource Protection could not start the repair service.

C:\Windows\system32>

lewis94 · Apr 22, 2015

I had an email saying that there was a new reply and when I have gone to the forum nothing is showing??

Go The Power · Apr 22, 2015

In all honesty I wasn't expecting that to work, but I wanted to be on the safe side first. The issue is with this registry key:

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    6.1.7601.17592    REG_EXPAND_SZ    %SystemRoot%\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none

The folder name is to short, SFC is looking for for a file inside folder that doesnt exist:

Code:

2015-04-18 12:08:22, Info                  CBS    Failed to load Core DLL from path: C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-04-18 12:08:22, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2015-04-18 12:08:22, Info                  CBS    Ending TrustedInstaller initialization.

That said it looks like the x64 version of the stack is not showing correctly.

Open up cmd as admin and run the following:
fsutil hardlink list "C:\Windows\servicing\Version\6.1.7601.17592\amd64_installed" >1&&notepad 1

post the contents of 1 back here please

lewis94 · Apr 23, 2015

Hi

I ran the script and it came back with ;

Code:

\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b\amd64_installed
\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\amd64_installed
\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\amd64_installed
\Windows\servicing\Version\6.1.7601.17592\amd64_installed

Go The Power · Apr 24, 2015

Thanks Lewis.

Our registry key needs to be set to match: \Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.

Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.

Code:

::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version]
"6.1.7601.17592"=hex(2):2500530079007300740065006d0052006f006f00740025005c00770069006e007300780073005c0061006d006400360034005f006d006900630072006f0073006f00660074002d00770069006e0064006f00770073002d0073006500720076006900630069006e00670073007400610063006b005f0033003100620066003300380035003600610064003300360034006500330035005f0036002e0031002e0037003600300031002e00310037003500390032005f006e006f006e0065005f0036003700320063006500360063003300640065003200630062003100370066

Click on File -> Save. Close out of SFCFixScript.txt.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

once done please run the same CMD line from Post 6: https://www.sysnative.com/forums/windows-update/13604-sfc-cannot-repair-pintlgb-imd.html#post100560

lewis94 · Apr 24, 2015

Results of the new code

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-24 16:36:24.727
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Lewis_AS\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-04-24 16:36:25.086
Script hash: BQ5ZP4KFnYRgEt/RrqJILDLHHt9tDVsGPN58vvRDQgQ=
----------------------EOF-----------------------

On running the code from post 6

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    6.1.7601.17592    REG_EXPAND_SZ    %SystemRoot%\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049 


HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    6.1.7601.17592    REG_EXPAND_SZ    %SystemRoot%\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049

 Volume in drive C is OS
 Volume Serial Number is 008E-DBB0

 Directory of C:\Windows\servicing\Version

01/11/2011  16:40    <DIR>          .
01/11/2011  16:40    <DIR>          ..
01/11/2011  16:40    <DIR>          6.1.7601.17592
               0 File(s)              0 bytes
               3 Dir(s)  112,112,320,512 bytes free

Go The Power · Apr 26, 2015

This is odd, the information is not what I provided:

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    6.1.7601.17592    REG_EXPAND_SZ    %SystemRoot%\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049 


HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version
    6.1.7601.17592    REG_EXPAND_SZ    %SystemRoot%\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049

The paths are complete now though, can you please run SFC /SCANNOW and upload a new CBS.log?

lewis94 · Apr 26, 2015

Sorry I thought I ran the script as noted.

If I run SFC /SCANNOW I get the following

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>sfc /scannow

Windows Resource Protection could not start the repair service.

C:\Windows\system32>

Go The Power · Apr 29, 2015

It looks like you did run it correctly.

Can you please post the new CBS log?

lewis94 · Apr 29, 2015

Sorry I forgot to add the file.

Please find attached

[SOLVED] SFC cannot repair PINTLGB.IMD

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