Windows Update KB3000850

jaxhammer · Apr 6, 2015

Hey all,

First time user and somewhat of a novice. I too am afflicted with the dreaded failed updates of the Windows Update KB3000850. Have read the previous posts and run SFCFix, results follow:

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-06 21:05:45.153
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Glenn\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

Successfully copied file C:\Users\Glenn\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-04-06 21:05:45.840
Script hash: bnrl3bw6SL4d5BM9g9t9+G1Mkcnqhq2hrNPyS4MqrI4=
----------------------EOF-----------------------

Also, created the cbs file and uploaded with this message.

View attachment cbs_jaxhammer_0604.txt

Any assistance you can offer would be greatly appreciated.

BTW, I also attempted to manually update with failed results.

Thanks,
jaxhammer

Go The Power · Apr 11, 2015

Hello and welcome to the forum :)

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

jaxhammer · Apr 12, 2015

Thanks for the response and the welcome message. I think I did everything exactly as laid out. the following are the results for the SFCFix:

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-12 21:07:15.766
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Glenn\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

WARNING: File C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Glenn\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-04-12 21:07:16.516
Script hash: edfQxGAvO9jJPIC1QiJs2h3mwlSQLzUC/EQcOjgYx2w=
----------------------EOF-----------------------

I'm guessing the cbs file is too long to attach. I uploaded it via DROPBOX at the following link: https://www.dropbox.com/s/51zwsmo0fi9c2op/cbs_jaxhammer_1204.txt?dl=0

Thanks for the help!

Go The Power · Apr 16, 2015

Hello again,

SFC is expecting the non-compressed version of this file, I provided the compressed one.

I will send you another file, can you please follow the same steps as before with the new file i have sent?

Thanks

jaxhammer · Apr 18, 2015

Okay, here we go again. SFCFix.txt file follows:

Code:

 SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-18 13:29:46.751
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Glenn\Desktop\SFCFix.zip [2]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log

WARNING: File C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Glenn\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-04-18 13:29:47.151
Script hash: FwjWZEfnDUiFWdpCcZd8iBkeSZ/4MDtSavZbCwhsPnQ=
----------------------EOF-----------------------

cbs_jaxhammer_1804 has been loded to Dropbox at the following link: https://www.dropbox.com/s/wk1b5abvb6p8f7z/cbs_jaxhammer_1804.txt?dl=0

Thanks again for the help!

Go The Power · Apr 19, 2015

CBs log looks good, how is windows update now?

jaxhammer · Apr 19, 2015

I tried it again tonight. Still failed.

Message follows:

Code:

Update for Windows 8.1 for x64-based Systems (KB3000850)

Installation date: ‎4/‎19/‎2015 9:44 PM

Installation status: Failed

Error details: Code 80071A90

Update type: Important

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information: 

http://support.microsoft.com/kb/3000850

Help and Support: 
http://support.microsoft.com

Go The Power · Apr 21, 2015

Please upload the following:

Export CBS folder

Right click on the

button
Click on File Explorer
Double-click on the C: drive, scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.zip For example "CBS_Go The Power_1803.Zip"

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Windows Update Log

Right click on the

button
Click on Run Inside the Run box copy and paste the following command
cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
Please go to your desktop and attach WindowsUpdate.txt to your next post

jaxhammer · Apr 21, 2015

I really appreciate that you have stayed with me on this thing. By now, I would have given up. I uploaded the compressed folder to Dropbox. The link is: https://www.dropbox.com/s/h1cd17honm4gg08/CBS_jaxhammer_2104.zip?dl=0

I have also attached the WindowsUpdate.txt file.View attachment WindowsUpdate.txt

Go The Power · Apr 24, 2015

We have this error:

Code:

 STATUS_TRANSACTION_NOT_ACTIVE #2511355# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 3, kn = [l:308{154}]"\Registry\Machine\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831\", vn = [ml:88{44},l:26{13}]"f!inetcpl.cpl", ic = KeyValuePartialInformation (2), info = {l:0 b:}, disp = 0)[gle=0xd0190003]

Can you please go the following location C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder -> Please name this zip file to COMPONENTS_{Insert forum username here}_{insert todays Date here}.zip For example "COMPONENTS_Go The Power_1803.Zip"
Once done, upload them for me to analyze. The file may be too big to attach to this post, please use either Dropbox or One Drive.

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following commands
dir %systemroot%\System32\config >1&&notepad 1
Please post the contents of the notepad file back into this thread

jaxhammer · Apr 26, 2015

Okay, I uploaded the zipped file to Dropbox at the following link:

https://www.dropbox.com/s/wvyy7cpaby68ibt/Components_jaxhammer_2604.zip?dl=0

Notepad displayed the following:

Code:

 Volume in drive C has no label.
 Volume Serial Number is 8014-382C

 Directory of C:\WINDOWS\System32\config

04/23/2015  06:16 AM    <DIR>          .
04/23/2015  06:16 AM    <DIR>          ..
11/06/2013  08:12 PM    <DIR>          bbimigrate
11/06/2013  11:04 PM           262,144 BCD-Template
04/23/2015  06:16 AM        60,555,264 components
08/22/2013  09:25 AM                 0 COMPONENTS.LOG
04/25/2015  11:55 PM           524,288 DEFAULT
08/22/2013  09:25 AM                 0 DEFAULT.LOG
04/26/2015  02:55 PM         5,697,536 drivers
08/22/2013  09:29 AM               164 FP
08/22/2013  09:25 AM    <DIR>          Journal
04/26/2015  02:33 PM    <DIR>          RegBack
04/25/2015  11:55 PM           262,144 SAM
04/25/2015  11:55 PM           262,144 SECURITY
08/22/2013  09:25 AM                 0 SECURITY.LOG
04/25/2015  11:55 PM       120,061,952 SOFTWARE
08/22/2013  09:25 AM                 0 SOFTWARE.LOG
04/25/2015  11:55 PM        12,582,912 SYSTEM
08/22/2013  09:25 AM                 0 SYSTEM.LOG
12/12/2013  08:45 PM    <DIR>          systemprofile
05/27/2014  06:35 PM    <DIR>          TxR
11/06/2013  11:03 PM           262,144 userdiff
              15 File(s)    200,470,692 bytes
               7 Dir(s)  537,688,711,168 bytes free

Go The Power · Apr 29, 2015

Can you please go to C:\Windows\WinSxS\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831 and look for netcpl.cpl, copy this file to your desktop and upload it to your next post.

jaxhammer · Apr 29, 2015

I tried several times to upload the file but I keep getting an error message saying inetcpl.cpl: Invalid File so I uploaded it to Dropbox at the following link: https://www.dropbox.com/s/furhd04o0w56yoq/inetcpl.cpl?dl=0

Please let me know if I need to do something else.

Go The Power · May 2, 2015

Found the issue, this file is incomplete for starters but SFC was expecting this file to be flagged as a Compressed file.

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.

Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.

Code:

::
[HKEY_LOCAL_MACHINE\6666\DerivedData\Components\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831]
"f!inetcpl.cpl"=dword:00000003

Click on File -> Save. Close out of SFCFixScript.txt.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Please run SFC /SCANNOW again and upload a new CBS log.

jaxhammer · May 3, 2015

Okay, did everything as directed. Uploaded cbs file to Dropbox. Link to file follows: https://www.dropbox.com/s/0kgppef9q3ipz52/cbs_jaxhammer_0305.txt?dl=0

Content of SFCFix.txt file is as follows:

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-03 20:27:55.784
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\Glenn\Desktop\SFCFixScript.txt.txt [0]




RegistryScript::
Failed to import registry key HKEY_LOCAL_MACHINE\6666\DerivedData\Components\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831. A root key cannot be created under this hive.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-05-03 20:27:55.784
Script hash: LLjb6XB6ARYicRMnjlHvjr+XXXUJRbBPj9wR119fCNA=
----------------------EOF-----------------------

Go The Power · May 5, 2015

Sorry there was a small mistake with my fix.

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.

Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.

Code:

::
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831]
"f!inetcpl.cpl"=dword:00000003

Click on File -> Save. Close out of SFCFixScript.txt.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Please run SFC /SCANNOW again and upload a new CBS log.

jaxhammer · May 5, 2015

Okay,... cbs file uploaded to Dropbox at the following link: https://www.dropbox.com/s/ulo52fktd68356l/cbs_jaxhammer_0505.txt?dl=0

Text file appears to report better results but then I have no idea what I am looking at. File content follows:

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-05 21:04:57.754
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\Glenn\Desktop\SFCFixScript.txt.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.0.9600.17690_none_92dff5a934e42831.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-05-05 21:04:59.040
Script hash: PyLTEhdUUr6huE5nXsQgqHb0dE3V6Y336Z2R/qUXl6E=
----------------------EOF-----------------------

Go The Power · May 8, 2015

Log looks good, can you please try Windows updates again?

jaxhammer · May 18, 2015

Okay, now I am really confused. I tried to run windows update and it failed to install,... I think. When I ran the update, the screen showed 8% progress then rebooted and said it could not complete the changes and restored my machine to its former settings.

The installed updates screen shows no indication that the update was ever installed, yet my Update History says it completed successfully twice??? I ran a manual install and got an error message that said the update is not applicable to my system.

I took screen shots of all this and my system info and attached them to this message.

I sure hope this makes sense to someone. At this point I would be happy if I could just hide the update from my machine so it would quit telling me I have important updates to install every time I start my computer!?!
View attachment Windows Update Problem.pdf

Go The Power · May 20, 2015

That is rather odd.

Right click on the Start button -> click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command
dism /online /get-packages /format:table >1&&notepad 1
Please copy and paste results back into this thread

Windows Update Log

Right click on the

button
Click on Run Inside the Run box copy and paste the following command
cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
Please go to your desktop and attach WindowsUpdate.txt to your next post

Windows Update KB3000850

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