[SOLVED] SFC can't fix MSDTC.log

Th3Anonymous · Mar 25, 2015

I've run SFC several times to no avail....please help.....

SFCFix.txt

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I input these two reg queries

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And got 1:

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and 2:

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Any help would be greatly appreciated

Th3Anonymous · Mar 25, 2015

CBS.log

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Th3Anonymous · Mar 25, 2015

Ran SFCFix.exe by itself and got

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BrianDrab · Mar 25, 2015

Hi and welcome to Sysnative. Let's see if we can get you fixed up. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

.

Th3Anonymous · Mar 25, 2015

Code:

SFCFix version 2.4.3.0 by niemiro.Start time: 2015-03-25 22:03:46.003
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Kris\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG


Successfully copied file C:\Users\Kris\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB to C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB.
Successfully copied file C:\Users\Kris\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
PowerCopy:: directive completed successfully.

Thanks for the quick response!

BrianDrab · Mar 25, 2015

Excellent. Can you run SFC again and then provide the CBS Log?

Step#1 - Verify Corruption is fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this and choose send to...compressed (zipped) folder and then attach to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Th3Anonymous · Mar 25, 2015

View attachment cbs.zip
sfc /scannow said it found no integrity violations! Thanks so much! Is it totally repaired?

Th3Anonymous · Mar 25, 2015

Tryed booting out of safe mode and computer froze up at login screen still....

BrianDrab · Mar 26, 2015

Yes the corruption is now fixed. If you are having issues booting your machine it may be related to something else. Give me some more information and I can refer you to the correct forum for assistance. Please answer the questions below.

1. When did the issue start where you couldn't boot up normally? Did you do anything right before this happened?
2. Is that the only symptoms you are having?
3. Have you tried any troubleshooting steps? If so what were they?

Thank you.

Th3Anonymous · Mar 27, 2015

Well, after I saw that sfc said everything was fixed, I went into msconfig and disabled safe mode and restarted. Upon loading normally and getting to the desktop, the computer froze on me again. I restarted and went to system recovery from boot and tried to do the "bcd /edit {~~~} safemod..." but it gave me the message "There are no matching objects or the store is empty". So now I can't load into safe mode, so I figure it'll be easier to simply wipe and reinstall Windows 8, but I have a few questions...
How do I get the product key from the current corrupt installation so that I can validate the new install?
All I have is a Windows 8.1 install disk, but I am unsure as to which version of Windows 8 is on the computer, and I am unsure how to check that and determine if I have the right version on the flash drive...

Th3Anonymous · Mar 27, 2015

For clarification, I used "bcdedit /enum" and it gave me the message.
I know there are programs available to look at your product key, but the only way I could get to the desktop was via safemode and that seems unavailable now...

BrianDrab · Mar 27, 2015

If you feel you should reinstall windows 8 that's your choice. Sorry it has come to that. I can help you get the information you need. Have you booted into the advanced options yet as show below? It wasn't clear from your explanation. Please let me know.

Th3Anonymous · Mar 27, 2015

Yes, I've booted into the advanced options both via F11 when booting and booting from a Win8.1 usb and selecting repair.
I am:
>Unable to "Refresh your PC"
>Unable to "Reset your PC"
>No system restore points found
>"Check for errors" says unable to repair
>In command prompt bcdedit \enum returns the error message

HP Minimized Image Recovery seems to work

Th3Anonymous · Mar 27, 2015

>Attempted to run factory reset from HP Recovery, got this error at end of process:
CtoError.flg.text

Code:

[17:44:50.38] ChkErrBB.CMD :  Detect some error during PININST_BBV.
[17:44:50.38] ChkErrBB.CMD :  Check c:\system.sav\logs\BurnBootWarn.log
[17:44:50.38] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log
[17:44:50.40] ----------------------------------------
[17:44:50.40] Critical error condition was detected at BBV1... 
[17:44:50.40] 
[17:44:50.40] Refer the following file if exists. 
[17:44:50.40]   - c:\system.sav\Logs\BurnBootWarn.log
[17:44:50.40]   - c:\system.sav\Logs\BurnBoot.log
[17:44:50.40] 
[17:44:50.40] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Imcomplete dialog. 
[17:44:50.40] because RM's dialog can't appear on

Th3Anonymous · Mar 27, 2015

I also looked for "BurnBootWarn.log"&"BurnBootMerge.log"&"BurnBoot.log" and all I could find was "BurnBootMergeBBV1.log":

Code:

*************************************************************************************************************
PININST (Mini-FBI) starts at: 17:37:40 Friday, March 27, 2015
*************************************************************************************************************


[RunOnceThese_CMD#1]
LAUNCHED=> "C:\SYSTEM.SAV\UTIL\CLEANFBI.CMD"
START=> 17:37:43 Friday, March 27, 2015
END=> 17:37:49 Friday, March 27, 2015
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunOnceThese_CMD#2]
LAUNCHED=> "CMD.exe /c MOVE c:\System.sav\FactoryUpdate\boot.wim c:\System.sav\2ndCap"
START=> 17:37:49 Friday, March 27, 2015
END=> 17:37:50 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunOnceThese_CMD#3]
LAUNCHED=> "CMD.exe /c C:\System.sav\Util\Pre-BBV1.CMD"
START=> 17:37:50 Friday, March 27, 2015
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 17:37:56 Friday, March 27, 2015
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#1]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\chipset_BBV.CMD"
START=> 17:37:57 Friday, March 27, 2015
END=> 17:38:09 Friday, March 27, 2015
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#2]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\IMEI_BBV.CMD"
START=> 17:38:09 Friday, March 27, 2015
END=> 17:38:35 Friday, March 27, 2015
RESULT=> Command finished in 26 seconds.
>==============================================================================
[RunThese_CMD#3]
LAUNCHED=> "CMD /C C:\System.sav\Util\TDC\MCPP\Drivers\VIDEO_S_BBV.CMD"
START=> 17:38:35 Friday, March 27, 2015
END=> 17:38:41 Friday, March 27, 2015
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#4]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\VGA_Ix64_BBV.CMD"
START=> 17:38:41 Friday, March 27, 2015
END=> 17:39:17 Friday, March 27, 2015
RESULT=> Command finished in 36 seconds.
>==============================================================================
[RunThese_CMD#5]
LAUNCHED=> "CMD /C C:\System.sav\Util\TDC\MCPP\Drivers\VGA_A_BBV.CMD"
START=> 17:39:17 Friday, March 27, 2015
END=> 17:40:08 Friday, March 27, 2015
RESULT=> Command finished in 51 seconds.
>==============================================================================
[RunThese_CMD#6]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\AUDIO_S_BBV.CMD"
START=> 17:40:08 Friday, March 27, 2015
END=> 17:40:59 Friday, March 27, 2015
RESULT=> Command finished in 51 seconds.
>==============================================================================
[RunThese_CMD#7]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\SynTP_BBV.CMD"
START=> 17:40:59 Friday, March 27, 2015
END=> 17:41:20 Friday, March 27, 2015
RESULT=> Command finished in 21 seconds.
>==============================================================================
[RunThese_CMD#8]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\LAN_S_BBV.CMD"
START=> 17:41:20 Friday, March 27, 2015
END=> 17:41:57 Friday, March 27, 2015
RESULT=> Command finished in 36 seconds.
>==============================================================================
[RunThese_CMD#9]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\MISC_S_BBV.CMD"
START=> 17:41:57 Friday, March 27, 2015
END=> 17:42:03 Friday, March 27, 2015
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#10]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\Fingerprint_S_BBV.CMD"
START=> 17:42:03 Friday, March 27, 2015
END=> 17:42:34 Friday, March 27, 2015
RESULT=> Command finished in 31 seconds.
>==============================================================================
[RunThese_CMD#11]
LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\TDCWIDI_BBV.CMD"
START=> 17:42:34 Friday, March 27, 2015
END=> 17:42:35 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#12]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WLAN_I8_BBV.CMD"
START=> 17:42:35 Friday, March 27, 2015
END=> 17:42:41 Friday, March 27, 2015
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#13]
LAUNCHED=> "cscript.exe c:\SwSetup\powerset\sys_mem_check.vbs"
START=> 17:42:41 Friday, March 27, 2015
END=> 17:42:42 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#14]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPePrint_BBV.CMD"
START=> 17:42:42 Friday, March 27, 2015
END=> 17:42:53 Friday, March 27, 2015
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#15]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Drivers\RST_BBV.CMD"
START=> 17:42:53 Friday, March 27, 2015
END=> 17:42:54 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#16]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RaWLAN_BBV.CMD"
START=> 17:42:54 Friday, March 27, 2015
END=> 17:43:05 Friday, March 27, 2015
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#17]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RaBtooth_BBV.CMD"
START=> 17:43:05 Friday, March 27, 2015
END=> 17:43:06 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#18]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QAWLAN_BBV.CMD"
START=> 17:43:06 Friday, March 27, 2015
END=> 17:43:07 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#19]
LAUNCHED=> "CMD /C C:\System.sav\Util\TDC\MCPP\IRSTD_BBV.cmd"
START=> 17:43:07 Friday, March 27, 2015
END=> 17:43:08 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#20]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPWBD_BBV.CMD"
START=> 17:43:08 Friday, March 27, 2015
END=> 17:43:14 Friday, March 27, 2015
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#21]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPDGF_BBV.CMD"
START=> 17:43:14 Friday, March 27, 2015
END=> 17:43:25 Friday, March 27, 2015
RESULT=> Command finished in 11 seconds.
>==============================================================================
[RunThese_CMD#22]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\EFIDIAG_BBV.CMD"
START=> 17:43:25 Friday, March 27, 2015
END=> 17:43:31 Friday, March 27, 2015
RESULT=> Command finished in 6 seconds.
>==============================================================================
[RunThese_CMD#23]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Btooth_I_BBV.CMD"
START=> 17:43:31 Friday, March 27, 2015
END=> 17:43:32 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#24]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPQL_BBV.CMD"
START=> 17:43:32 Friday, March 27, 2015
END=> 17:43:48 Friday, March 27, 2015
RESULT=> Command finished in 16 seconds.
>==============================================================================
[RunThese_CMD#25]
LAUNCHED=> "CMD.exe /c C:\System.sav\bbv\QFEList32.cmd"
START=> 17:43:48 Friday, March 27, 2015
Pre-Process=> This is 32bit OS. Skip disabling WOW64 File Redirection....
Post-Process=> This is 32bit OS. Skip enabling WOW64 File Redirection....
END=> 17:43:49 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#26]
LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"
START=> 17:43:49 Friday, March 27, 2015
END=> 17:43:50 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
[RunThese_CMD#27]
LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\QABT4_BBV.CMD"
START=> 17:43:50 Friday, March 27, 2015
END=> 17:43:51 Friday, March 27, 2015
RESULT=> Command finished in less than 1 seconds.
>==============================================================================
*************************************************************************************************************
PININST (Mini-FBI) exits at: 17:43:54 Friday, March 27, 2015
*************************************************************************************************************


[Mini-FBI]
Result=PASSED




[C:\System.sav\Logs\BB\Audio_S.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\Btooth_I.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\Chipset.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\EFICreationInfo.log]
Log file...
[17:27:58.33] Failed to create EFI partition...  
[17:27:58.33] ErrorLevel=[-2147211943] 
[17:27:58.33] RESULT=FAILED 
Standard Error information...
Standard Out information...
Result=FAILED


[C:\System.sav\Logs\BB\EFIDIAG.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\Fingerprint_S.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\FU097210.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097235.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097243.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097293.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097439.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097480.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097612.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097690.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU097713.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU098007.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU098234.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU098240.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU098698.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU099249.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU100408.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU100449.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU101067.log]
Result=PASSED


[C:\System.sav\Logs\BB\FU_CTO.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\HPDGF.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\HPePrint.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\HPQL.log]
Result=PASSED


[C:\System.sav\Logs\BB\HPWBD.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\IMEI.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\IRSTD.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\LAN_S.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\Misc_S.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\NVVGA.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\PureOSSR.log]
Result=PASSED


[C:\System.sav\Logs\BB\QABT4.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\QAWLAN.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\RaBtooth.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\RaWLAN.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\RST.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\TDCWIDI.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\TouchPad_S.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\VGA_Ix64.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\Video_S.LOG]
Result=PASSED


[C:\System.sav\Logs\BB\WLAN_I8.LOG]
Result=PASSED


[LogFiles]
NumOfLogs=44.






[DumpFile]
Result=PASSED

BrianDrab · Mar 27, 2015

Thanks for the info. Can you post the following log?

C:\Windows\System32\Logfiles\Srt\SrtTrail.txt

Also, is your machine an OEM machine? Did Windows 8.1 come pre-installed on this computer from HP or did you buy a retail version? Once I get this info I can let you know.

Th3Anonymous · Mar 27, 2015

The directory C:\Windows\System32\Logfiles\Srt doesn't exist...
It is my roommate's computer and I am pretty sure it came preinstalled with windows 8 and they updated to 8.1

BrianDrab · Mar 27, 2015

OK. Do you have a different working computer and USB drive that you can copy information to and transfer to the other one?

Th3Anonymous · Mar 27, 2015

Yes I do

BrianDrab · Mar 27, 2015

Let's get some logs.

FRST Scan
1. Please download Farbar Recovery Scan Tool and save it to your USB drive from a working computer. You need the 64-bit version.
2. Boot your sick computer to Advanced Options....Command-Prompt.
3. Plug in the USB drive into your sick computer.
4. In the command window type the word notepad and press Enter.
5. Notepad opens. Under the File menu select Open.
6. Select "Computer" and find out what your USB drive letter is and then close notepad.
7. In the command window type e:\frst64 and press Enter
Note: Replace letter e with the drive letter of your USB drive that you identified in step#6.
8. The tool will start to run.
9. When the tool opens click Yes to disclaimer.
10. Press Scan button.
11. It will make a log (FRST.txt) on the USB drive. Please plug in the USB drive into your clean computer and copy and paste the contents of it into your reply.

[SOLVED] SFC can't fix MSDTC.log

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