[SOLVED] Cannot Update Windows Error 800B0100

Prishe · Feb 23, 2015

Hello, I've recently installed some updates on my laptop but 2 of them failed which are (KB3004375) and (KB3031432).
I also got some blue screen of death (probably due to the corrupted file, seems to be an ASUS problem?) and some applications are not working properly (sound, Google Chrome...).

What I have tried so far but failed: reinstalled the last update, Fix it Tool, System Update Readiness Tool, put a .msu in package repertory (note: it says (KB3031432) is already installed and (KB3004375) failed to install) , SFC /scannow..
Also noticed that after I ran Fix it or System Update Tool, these two updates started downloading up to 5% then I got the error again

..

I tried to attach the CBS.zip but it failed ?

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-02-23 17:27:25.947
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-02-23 17:28:54.024
----------------------EOF-----------------------

LogBot · Feb 23, 2015

Logfile submission from Prishe

Logfile submission from Prishe.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-02/5655.zip

Go The Power · Feb 24, 2015

Hello and welcome to the forum :)

For some reason I could not extract the zip file.

Can you please upload the CBS folder manually?

Export CBS folder

Click the Start button

then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Attach this to your next post please.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Prishe · Feb 24, 2015

Hello and thanks :)!
Here's the CBS: https://www.dropbox.com/s/mbtyor5otuzf906/CBS.zip?dl=0

Thanks for the help :).

Go The Power · Feb 25, 2015

Thank you.

Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

Prishe · Feb 25, 2015

Hello

- CheckSUR :

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-25 14:13

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
(fix) CBS MUM Missing CBS File Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.
(fix) CBS Paired File CBS File also Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
(fix) CBS MUM Missing CBS File Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.
(fix) CBS Paired File CBS File also Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.

Checking Component Store

Summary:
Seconds executed: 1918
Found 2 errors
Fixed 2 errors
CBS MUM Missing Total count: 2
Fixed: CBS MUM Missing. Total count: 2
Fixed: CBS Paired File. Total count: 2

- CheckSUR.persist :

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-25 14:13

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
(fix) CBS MUM Missing CBS File Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.
(fix) CBS Paired File CBS File also Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
(fix) CBS MUM Missing CBS File Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.
(fix) CBS Paired File CBS File also Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\Temp\CheckSUR\MSU\Windows6.1-KB3004375-v3-x64.cab.

Checking Component Store

Summary:
Seconds executed: 1918
Found 2 errors
Fixed 2 errors
CBS MUM Missing Total count: 2
Fixed: CBS MUM Missing. Total count: 2
Fixed: CBS Paired File. Total count: 2

Thanks for your time! :)

Prishe · Feb 25, 2015

I ran Windows Update again but I still couldnt install them, a new code error came with : 8024200D.

Go The Power · Feb 27, 2015

Good all the corruptions are fixed, this error (8024200D) is very common after SURT has repaired files. The fix is rather easy (thankfully) it is just a case of manually downloading the from MS, and running the installer.

If you need a hand finding the download, let me know :)

Alex

Prishe · Feb 27, 2015

Hello Alex, thanks but I found them and finally could install the updates! Thanks alot

!
I ran sfc/ scannow but some files couldnt be fixed, and SFCfix log still show the corrupted file:

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Should I leave it for now or? I'm almost sure it caused me some BSOD ...
Thanks for everything, this forum is quite interesting and I learnt alot from it too, I wish I had your knowledge to help others. :dsmile:

Go The Power · Mar 2, 2015

Hello again,

We will get this last file repaired as well.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

I'm almost sure it caused me some BSOD ...

If you are having an issue with BSOD, we have a some experts here that are very good at solving BSOD issues :):
https://www.sysnative.com/forums/bs...ons-windows-10-8-1-8-7-and-windows-vista.html

Prishe · Mar 2, 2015

Hello! Looks like its fixed. :dsmile:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-02 17:10:25.689
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Juvia\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

Successfully copied file C:\Users\Juvia\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-02 17:10:26.843
Script hash: j1PJjhlhUKJN0mHOrE7tv8/GCXRUx6fyoaVYK/MjqYI=
----------------------EOF-----------------------

The command cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" when pressing ENTER didn't work so I copied cbs.log on deskop instead.

https://www.dropbox.com/s/0uwxfanxj768ks2/CBS.log?dl=0

If you are having an issue with BSOD, we have a some experts here that are very good at solving BSOD issues :)

I haven't got a BSOD for a week~ now, should I wait for the next BSOD to post in the forum or do it now?
Thank you :dsmile:.

Go The Power · Mar 4, 2015

CBS log looks good :)

I haven't got a BSOD for a week~ now, should I wait for the next BSOD to post in the forum or do it now?

You can always post now, they might be able to resolve the issue before the next one occurs.

Prishe · Mar 5, 2015

Hello!
All right! I'll mark it as solved :dsmile:.
Thanks for your time and good luck Alex!

Prishe · Mar 5, 2015

EDIT: well couldnt find out how to mark ^^;

Go The Power · Mar 8, 2015

Your welcome :)

I have marked this as solved for you.

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[SOLVED] Cannot Update Windows Error 800B0100

Prishe

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LogBot

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Go The Power

Senior Administrator, Windows Update Expert, Contributor

Prishe

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Go The Power

Senior Administrator, Windows Update Expert, Contributor

Prishe

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Prishe

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Go The Power

Senior Administrator, Windows Update Expert, Contributor

Prishe

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Go The Power

Senior Administrator, Windows Update Expert, Contributor

Prishe

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Prishe

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Prishe

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Go The Power

Senior Administrator, Windows Update Expert, Contributor