Windows 8.1 will not download updates

Rickyd53 · Apr 15, 2015

I am having trouble with Windows 8.1 downloading the latest updates and also I have noticed that when I try to shutdown, I get a message that a program is keeping me from that. I ran the sfc /scannow and it told me I had corrupted files. I then ran the fixit program with no help. I ran c:\windows\system32>DISM /online /cleanup-image /restorehealth and windows came back and told me told me that the system cannot find the path specified. I am putting in the right command or what?

Thanks,
Rick

Rickyd53 · Apr 15, 2015

I failed to put in the prior post that windows is reporting Error: 3

Rickyd53 · Apr 18, 2015

Here are the scan results requested by Tom. Also, the program I mentioned in my previous post not allowing me to shut down is "ColorUService". I have read conflicting blogs that this is a virus and some say it is not. What is your take on this?

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Windows 8.1 will not download updates

Rickyd53

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Rickyd53

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