Unable to open Internet Explorer

julio99 · May 28, 2015

:confused2: I recently ran an sfc /scannow on my system, windows 7/HP x64 and at the end I was told that it found corrupt files but was unable to fix some of them. OK, that said I went about my business and beings that I don't use IE 11 as my default browser it didn't matter much. Now, my Anti-virus company wanted me to go to a site that had an ftp.address. I ended up not being able to open IE 11 due to the message; The procedure entry point shell32. SetCurrentProcessExplicitAppUserModelID could not be located in the dynamic link library api-msi-win-downlevel-shell32-l1-1-0.dll .
That's the gist of it. I really need help in trying to fix this w/o re-formatting my Acer 8943g.:s13:

Jared · May 28, 2015

So you've ran SFC and it has found corrupt files, correct?

julio99 · May 30, 2015

Jared said:
So you've ran SFC and it has found corrupt files, correct?

Yes and I received the log that basically told me there were some errors that were not fixable by sfc /scannow

julio99 · May 30, 2015

julio99 said:
Jared said:

So you've ran SFC and it has found corrupt files, correct?

Click to expand...

Yes and I received the log that basically told me there were some errors that were not fixable by sfc /scannow

Here are the sfc Fix results. Looks as though it worked as I can open IE 11 again w/o the error:lol: thanx for all your help

View attachment SFCFix.txt

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Unable to open Internet Explorer

julio99

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Jared

Sysnative Staff, BSOD Kernel Dump Expert

julio99

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julio99

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