D doktajohn Member Joined Oct 12, 2015 Posts 10 Oct 12, 2015 #1 Hello, I upgraded from Windows 8.1 to Windows 10. ( Laptop ) Just today my system crashed hard playing Witcher 3. It continued to crash after that too on regular programmes. The blue screen was titled "Unexpected Store Exception" and later "critical system process died" ( something like that ) Error : 0x800f081f comes up when i run the DISM.exe also my sfc /scannow CBS.Log contains some Errors. both logs attached. ALSO: do you know the W7F Diagnostic Tool? I could upload the crashdump data using that tool here too. Please help me Attachments John logs.zip 530.7 KB · Views: 8
Hello, I upgraded from Windows 8.1 to Windows 10. ( Laptop ) Just today my system crashed hard playing Witcher 3. It continued to crash after that too on regular programmes. The blue screen was titled "Unexpected Store Exception" and later "critical system process died" ( something like that ) Error : 0x800f081f comes up when i run the DISM.exe also my sfc /scannow CBS.Log contains some Errors. both logs attached. ALSO: do you know the W7F Diagnostic Tool? I could upload the crashdump data using that tool here too. Please help me
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 12, 2015 #2 Hi John :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
Hi John :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
D doktajohn Member Joined Oct 12, 2015 Posts 10 Oct 12, 2015 #3 Here it is: SFCFix version 2.4.5.0 by niemiro. Start time: 2015-10-12 21:24:48.838 Microsoft Windows 8.1 - amd64 Using .zip script file at C:\Users\John Braun\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png Successfully copied file C:\Users\John Braun\AppData\Local\niemiro\Archive\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png to C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png. Successfully restored ownership for C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png Successfully restored permissions on C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2015-10-12 21:24:48.994 Script hash: PRYAprS5V8XxpeRoQGL3gAScMpI2z0L52ZKlJNMGf1g= ----------------------EOF-----------------------
Here it is: SFCFix version 2.4.5.0 by niemiro. Start time: 2015-10-12 21:24:48.838 Microsoft Windows 8.1 - amd64 Using .zip script file at C:\Users\John Braun\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png Successfully copied file C:\Users\John Braun\AppData\Local\niemiro\Archive\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png to C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png. Successfully restored ownership for C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png Successfully restored permissions on C:\WINDOWS\winsxs\amd64_systemresource-wind..-ui-accountscontrol_31bf3856ad364e35_10.0.10240.16384_none_da155365ee6f0fb5\Advanced.Theme-Dark_Scale-100.png PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2015-10-12 21:24:48.994 Script hash: PRYAprS5V8XxpeRoQGL3gAScMpI2z0L52ZKlJNMGf1g= ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 12, 2015 #4 Good, let's see if the replacement is accepted by SFC. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Good, let's see if the replacement is accepted by SFC. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
D doktajohn Member Joined Oct 12, 2015 Posts 10 Oct 12, 2015 #5 the SFC Scan found no Problems. attached the logs in a zip. hope thats ok.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 12, 2015 #6 It seems like the replacement was accepted :) Now DISM should return you a success message. DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
It seems like the replacement was accepted :) Now DISM should return you a success message. DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
D doktajohn Member Joined Oct 12, 2015 Posts 10 Oct 12, 2015 #7 Complete! Do you think the Blue Screen Dumps will stop now too? Thank you so much for your quick response! J Attachments DismJohn.zip 220.1 KB · Views: 1
Complete! Do you think the Blue Screen Dumps will stop now too? Thank you so much for your quick response! J
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 12, 2015 #8 DISM returned a clean log :) And I doubt that this corrupt file was causing your BSODs. You should ask assistance in the BSOD section here. Simply follow the instructions in the preparation guide, and post a new thread here :) Preparation Guide: https://www.sysnative.com/forums/bs...ng-instructions-windows-10-8-1-8-7-vista.html A BSOD Kernel Dump Expert will be with you shortly :)
DISM returned a clean log :) And I doubt that this corrupt file was causing your BSODs. You should ask assistance in the BSOD section here. Simply follow the instructions in the preparation guide, and post a new thread here :) Preparation Guide: https://www.sysnative.com/forums/bs...ng-instructions-windows-10-8-1-8-7-vista.html A BSOD Kernel Dump Expert will be with you shortly :)
D doktajohn Member Joined Oct 12, 2015 Posts 10 Oct 12, 2015 #9 Thanks for the perfect help! I ventured forth into the BSOD section here.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 12, 2015 #10 No problem John you're welcome :) Good luck!
