The
launch of Windows 8.1 on Thursday has not been completely trouble free. We have already reported that
Microsoft has pulled the Windows RT 8.1 update for unknown reasons. Now there's word that some people who updated from Windows 8 to Windows 8.1 no longer have any refresh or reset options.
The issue was
first reported on McAkins Online, and it affects people who bought and installed a retail copy of Windows 8 on their PC, either electronically from Windows.com or from a retail DVD disc or ISO image. In very simple terms, installing Windows 8 creates a ESD file that allows users to refresh or reset their PC. Installing the digital download version of Windows 8.1 does not provide a new ESD file, and as such, the ability to refresh or reset the OS after it is installed is eliminated.
