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Recent content by flipper26

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[SOLVED] Not sure if I'm posting in the right section

I don't have any questions so go ahead and close the topic. Thanks again for all your help.
- flipper26
- Post #114
- Jan 31, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Hello Dr M, the factory reset did not work. I have re-installed Windows and the laptop is back to normal. I'm just re-installing the programs, updating drivers that I need and copying over the data and files that I need so just taking time. Thanks for all your help.
- flipper26
- Post #112
- Jan 30, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Great. Thank you for all your help. I really appreciate it.
- flipper26
- Post #109
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

I'm thinking maybe try a factory reset first and if that fails then I can do the clean install. I've got the personal files backed up already.
- flipper26
- Post #107
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Same result as before - black screen with white mouse pointer.
- flipper26
- Post #105
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Not yet, waiting for futher instructions so I guess I should go ahead and try to boot normally.
- flipper26
- Post #103
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Screenshot attached.
- flipper26
- Post #101
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Yes, it says that the operation completed successfully.
- flipper26
- Post #99
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Attached please find the screenshots
- flipper26
- Post #97
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

The drive letter for the USB is "D"
- flipper26
- Post #95
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Yes, there is an "install.esd"
- flipper26
- Post #93
- Jan 23, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Attached is the fixlog. The startup repair couldn't repair the PC (screenshot attached). I'm wondering if at this point I should just do a clean install, what is your opinion? Thanks
- flipper26
- Post #91
- Jan 22, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Attached are the logs that you requested. Thanks.
- flipper26
- Post #89
- Jan 21, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

Perhaps I didn't use the right words. Yes, I know the programs need to be uninstalled and I appreciate your help in doing so. I've never had to do a clean install and am not really comfortable setting up a machine from the beginning as I've never done so. For the time being I'd prefer you to...
- flipper26
- Post #87
- Jan 20, 2024
- Forum: Security Arena
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[SOLVED] Not sure if I'm posting in the right section

I've gone back to look at that list and couldn't remember some of them so looking online a bunch are freeware or have trial periods. If you want to remove the ones on the list plus Adobe Flash Player, Java, Spyhunter and QnswenbsXi that should be fine. Thanks
- flipper26
- Post #85
- Jan 18, 2024
- Forum: Security Arena

flipper26