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Thread: Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

  1. #1
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    Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista



    v4.6.0
    15 Sept 2014
    BSOD Posting Instructions
    Windows 10 - 8.1 - 8 - 7 - Vista

    1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder -

    2. Run the app - Double-click on the downloaded EXE file
    Output = new folder created in Documents + a zipped version -- SysnativeFileCollectionApp + SysnativeFileCollectionApp.zip

    3. Run PERFMON System Health Report -
    Bring up an elevated admin CMD prompt -
    • Windows 7 & Vista - START | type cmd.exe into the start search box | right-click on cmd.exe | select "Run as Administrator"
    • Windows 8.1 & 8 - Press WIN +X keys | select "Command Prompt (Admin)"

    Type or paste perfmon /report into the CMD screen | save as HTML file

    4. Zip up the PERFMON output; create a new thread HERE and attach the 2 zip files.
    NOTE: The app auto-zips the SysnativeFileCollectionApp output folder. It is located in your Documents folder. Windows Explorer should open and highlight the zipped folder

    Please do not modify the output files

    5. Please provide answers for -
    Read More:

    6. While waiting for a reply -
    Run - Driver Verifier - Windows 8, 7 & Vista
    Run HDD Diagnostics - http://www.carrona.org/hddiag.html
    Test RAM - http://www.carrona.org/memdiag.html


    For info: The Sysnative BSOD Dump + System File Collection App does not get installed (it is a stand-alone EXE) nor does it make any changes to the registry. It only creates the SysnativeFileCollectionApp output folder + a zipped version - both located in Documents folder. You can delete them at any time, but we suggest that you wait until our work together is completed before doing so.


    Regards. . .

    jcgriff2

    `
    Last edited by jcgriff2; 12-19-2014 at 05:08 AM. Reason: update "(if NOT a laptop)"
    Archenciel, dwolfe, Britton30 and 12 others say thanks for this.

  2. #2
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    re: Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

    *top*

    New version of the Sysnative BSOD Dump + System File Collection app was released yesterday.
    usasma says thanks for this.


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