So a few computers at my workplace are having the same issue: randomly, the computer will throw a BSOD and then stay stuck in a BSOD loop until manual intervention. At first, I thought that it was because of the outdated graphic card drivers, so what I was doing is that I would boot in Safe Mode, disable every programs in Startup, and every third-party services under msconfig, then restart the computer normally, install the drivers, re-enable everything and it would work. Now, some computers still have that BSOD loop issue, even if they have fully updated graphic card drivers. I got one this morning and tried to run the Sysnative BSOD Dump Collection App, but I can't download it since it's flagged as a virus by our firewall (Palo Alto). I'll ask the Sysadmin to whitelist it but for now I cannot give you the report. Also, the perform command fails with an error saying that there's no "trust relation" between the local user and the computer. I'll investigate this as well. The only thing I can give you right now is two Minidumps (one from before I upgraded the graphic card drivers, and one from after I upgraded them) and answers to the questions below. I'll work on getting the rest after.
Information on the system:
Windows 7 SP1 Professional x64
The original OS installed on our Lenovo M73 is an OEM Windows 8.1 Professional x64, but we wipe them and install our own, custom Windows 7 SP1 x64 image via SCCM.
Our licences are most likely part of a Volume Licencing bundle.
That computer was imaged on March 11th 2015, so the computer was probably built around that time. It's only a few months old.
CPU: Intel Core i5 4670
GPU: Intel Core 4th Generation integrated GPUs (so Intel Graphics 4000+, 4600 probably).
Motherboard: No idea, I can run Speccy on the computer if needed to get that information.
Power Supply: No idea, I can run Speccy on the computer if needed to get that information.
The computer is a Lenovo ThinkCentre M73 desktop (they all are).
I know it's not a lot of information to start with, but I'm working on getting the rest as soon as possible.
View attachment Minidumps.zip
