[SOLVED] 124 error after leaving pc idle? - Windows 7 x64

Spabakula · Mar 30, 2015

Hi,
I recently bought a whole new desktop rig, as my last one was outdated. I bsod only while idle (5 minutes to and 1 hour) and it’s the same 124 error everytime .I have run memtest86+ and it passed. I've ran chkdsk and found nothing. Lack of voltage is not a problem. Its not overclocked and there’s no update for bios. I am confused of what it could be.The zip file should contain the perfmon log.
OS - Windows 8.1, 8, 7, Vista ? Windows 7
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? I installed it myself
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I purchased it from amazon.
· Age of system (hardware) 3 months
· Age of OS installation - have you re-installed the OS? I installed it 3 months age but did a reinstall a month ago

· CPU i-5 4690k @ 3.50GHz
· Video Card – Nvidia GeForce GTX 970
· MotherBoard – Gigabyte Z97X-gaming 3
· Power Supply – 750W
Thank you
(sorry, I have Dyslexia so maybe some question answered wrong or spelling mistakes.)

x BlueRobot · Mar 31, 2015

Code:

BugCheck 124, {0, fffffa8007dc1028, bf800000, 200401}

Probably caused by : GenuineIntel

The probably caused by is taken from this:

Code:

0: kd> dt nt!_KPRCB fffff780ffff0000 -y VendorString
   +0x4bb8 VendorString : [13]  "GenuineIntel"

I've just added the BIOS version information and motherboard information for reference:

Code:

0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=3251]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = F5
BiosReleaseDate = 05/30/2014
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = Z97X-Gaming 3
SystemFamily = To be filled by O.E.M.
SystemVersion = To be filled by O.E.M.
SystemSKU = To be filled by O.E.M.
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = Z97X-Gaming 3
BaseBoardVersion = x.x

Since the computer is new, have you checked that everything is connected properly? Ensured that the CPU has been seated properly?

Code:

0: kd> !errrec fffffa8007dc1028
===============================================================================
Common Platform Error Record @ fffffa8007dc1028
-------------------------------------------------------------------------------
Record Id     : 01d0421a49a5e484
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 2/6/2015 21:06:12 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007dc10a8
Section       @ fffffa8007dc1180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007dc10f0
Section       @ fffffa8007dc1240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : c3 06 03 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007dc1240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007dc1138
Section       @ fffffa8007dc12c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 0 Bank 1)
  Status      : 0xbf80000000200401
  Address     : 0x00000000fee00040
  Misc.       : 0x0000000000000086

The error was reported from Processor 0, Error Bank 1. I've stressed the reported since there is often a misconception that the processor automatically at fault with a Stop 0x124. The first parameter simply indicates the component which reported the error, and therefore isn't nesscarily the cause of the crash.

Do you know what your idle tempeatures are? Have you checked that everything is compatible?

Spabakula · Apr 1, 2015

Thank you for the reply.Is there any software I can use to monitor the temperature and i also forgot to mention if i leave it idle in game it won't BSOD.

Spabakula · Apr 1, 2015

I idle at around 30 degrees.All part are compatible.Just need to check if the cpu is seated properly

x BlueRobot · Apr 2, 2015

Your temperatures are fine, see if the CPU is seated properly, and then we're go from there.

Spabakula · Apr 7, 2015

Thank you,sorry for the late reply.I have solved the problem,i move my os to my ssd and have not bsod for 4 days now.Thank you for the help.

Search

Search

[SOLVED] 124 error after leaving pc idle? - Windows 7 x64

Spabakula

New member

x BlueRobot

Administrator

Spabakula

New member

Spabakula

New member

x BlueRobot

Administrator

Spabakula

New member